Alkaline Water, Anywhere
Hailing from sunny California, DYLN Inspired is the company behind the DYLN Living Alkaline Water Bottle. A kickstarter-project success story, DYLN Inspired's Stainless Steel Water Bottle transforms your everyday drinking water to Antioxidant Alkaline Water in a matter of seconds.
Understanding The Problem
DYLN Inspired markets their awesome bottles through an e-commerce website. This site has a checkout page for product purchasing, but it’s missing a customer profile page. Without one, the company cannot register their customers and ultimately, track and cater to their customers’ ongoing needs.
DYLN can surely sell a kickstarter bottle, but how does he keep the customers engaged when bottles have been bought? This is where Ingenuity comes in: Take DYLN’s business problem and come up with a tech solution.
To establish a lasting relationship with their customers and ensure continuous access to DYLN products, Ingenuity designed and built a web application which registers and tracks DYLN customers and their bottles, extending the built-in features of DYLN Inspired’s existing Shopify account.
Thanks to the team, DYLN now has a bottle registration and tracking web application using Shopify as its front end and Django as its backend. 3rd party apps such as Hull.io and Klaviyo were also integrated for the email reminder feature.
What We Learned
Working with Shopify & Klaviyo APIs was a great way to take the team’s technical prowess to the next level. Challenging at first, the team can now tackle any project with this type of technical demand.
The project ran from January to July 2016 - a span of 6 months. After the project implementation, DYLN’s relationship with Ingenuity continues to this day with a Support and Maintenance engagement that ensures the upgraded DYLN Inspired e-commerce website runs smoothly and is bug-free to keep all their customers happy.